Kenvio works with dealerships in Quebec, Ontario and Alberta on BDC and sales processes, CRM adoption, performance metrics and online reputation.
Kenvio works with your managers, your BDC and your salespeople, starting from your CRM data and your calls. Not from a one-size-fits-all model. All brands, all dealership sizes.
On-site support for your BDC, salespeople and managers: coaching, CRM training and process implementation.
A structured review of your BDC, sales and lead follow-up, with a score out of 100, interviews and a priority report.
Response time, appointment, show and closing rates, lead follow-up: a report after every visit, with clear actions.
An instant alert to the right manager as soon as a negative review appears, customer follow-up tracking and reply drafts you approve.
Simple benchmarks, measured at every visit. Every engagement starts from your numbers and is measured by your numbers.
The share of your active leads with no task or an overdue one. That's where sales are lost, quietly.
We measure response time at the median, not the average, and we track the leads that wait more than an hour.
We compare your actual sales with what is entered in the CRM. What isn't in the CRM can't be managed.
12 grids and 340 questions to score your processes, from first contact to delivery, and set the priorities.
A few actions at a time, followed through until they stick.
We start from your CRM data, your calls and your current processes.
A few actions at a time, each with an owner and a metric.
On site, with your teams, until the new way of working sticks.
Every visit ends with a report: what improved and what is next.
Book a first conversation, no strings attached: we look at your numbers and tell you what stands out.
Direct answers about how we work. Another question? Write to us.
Ask a questionIt's a call with no commitment. We talk about your numbers, your processes and your priorities, to see whether and how we can help.
Yes. Consulting days take place on site, with your BDC, your salespeople and your managers. Between visits, performance tracking is done remotely.
All brands and all sizes, from a single rooftop to a group of several dealerships.
With the same metrics at every visit: response time, appointment, show and closing rates, lead follow-up. Every visit ends with a report: what improved and what is next.
Often the 100-point audit: it gives a starting score and the priorities. We can also start with a consulting day focused on a specific issue.
An alert to the right manager (sales, service or finance) as soon as a negative review appears, tracking of the customer follow-up and reply drafts that you approve. Nothing is posted without your approval.
Yes. Kenvio works with dealerships in Quebec, Ontario and Alberta, in English and in French.
A question, a specific need or a fresh outside perspective? Book a first conversation directly or leave us a message: we'll get back to you quickly.
Book a meetingOr write to us: info@kenvio.pro
Quebec · Ontario · Alberta